Responsible gambling
We believe that responsible gambling is essential to maintaining healthy and enjoyable experiences for all our patrons. To support you, we've implemented various tools and features within our gaming facilities and online platforms.
Tools for Responsible Gaming:
- Voluntary Self-Exclusion: If you feel like your gaming habits have become problematic, please reach out to us so that we can help facilitate a temporary or long-term self-exclusion from any of our venues.
- Deposit Limits: Set personal limits on the amount you wish to deposit into your account per day/week/month to keep spending under control.
- Time-Outs and Cooling-Off Periods: Take breaks from gaming with customizable time-out options to help maintain a healthy balance between entertainment and responsibilities.
- Session Reminders: Receive alerts after set durations of continuous play, serving as gentle reminders to take regular breaks.
Support Resources:
Cascades Casino strongly encourages responsible gambling practices by:
- Providing access to provincial support services for those struggling with problem gambling.
- Partnering with organizations that offer counseling and self-help materials.
- Displaying clear helpline information throughout our properties.
Your Safety is Our Priority:
We acknowledge the importance of following Canadian provincial guidelines for advertising, promotion, and intervention measures aimed at minimizing gambling-related harms.
By using these responsible gaming tools and seeking support when needed, we're confident that you can maintain a balanced enjoyment of our services while ensuring your well-being remains our top priority.
